About the Role

This is an exciting role for someone looking to join our growing installations team to assist brsk in building a large-scale fibre to the home. Reporting to the Lancashire Installations Manager, you will partner with our installation contractors to ensure that our contractor teams are installing to the desired brsk specifications and quality outcomes.

About us

We’re brsk. We’re customer obsessed and proud, but don’t just take our word for it. We’ve got a score of 4.6 on trust pilot with our customers showing you just how we go the extra mile.

We’re a UK-based, award-winning full fibre broadband provider who are rolling out up to 2 gigabit per second broadband to homes across the UK. We have quickly become one of the fastest-growing alternative networks (Altnets) in the UK, already reaching over 800,000 homes.

What sets us apart? Our people do. Each team member has a voice and contributes to building our company. Our recent employee engagement scores are as high as 88%, indicating that our teams feel connected and empowered. 

Key Duties and Responsibilities

• Representing brsk on site, ensuring all aspects of the installation delivery are to the highest standard.

• Managing our primary installation partners, providing coaching and support to their supervisory teams to deliver on time and to the quality required

• Provide feedback regarding quality improvements to our installation methodologies

• Update the wider business on daily and weekly outputs of progress as required - Be customer facing, dealing with escalations as they arise, ensuring the brsk brand is upheld to the highest standard at all times

• Find solutions to challenges raised on site, being in communication with our build quality engineers.

• Ensure Health and Safety requirements are met and be confident enough to challenge where required

• Understand the weekly, monthly, quarterly and annual homes connected targets and deliver against these numbers consistently

Key Skills Required

• Self-starter who has the ability to influence change positively

• Flexible and prepared to assist across the business as required

• Ability to deal with change in a fast-paced environment

• Independent worker who enjoys autonomy

• Team player and willing to get stuck in

• Eye for detail and cares about brand look and feel

• Strong verbal and written communication skills

• Action orientated towards getting things done

Experience Required

• Minimum 2 years Installation engineer experience
• PIA accreditation or in depth knowledge of the Openreach network
  
• Experience of working on Openreach network on both overhead and under ground networks
• Strong understanding of NRSWA
• Splicing and troubleshooting experience

Location
Your role will require you to be site based, and this role is based in our Lancashire region 

No office location so frequent travel between site, home and any other business locations around the UK

Full-time, Permanent

Salary: Up to £32,000.00 plus car allowance